Operators, not vendors
NDIS-specific automation and AI, built from inside the work.
We spent years inside a working NDIS provider before any of this had a brand. We know where the work breaks — and we build the automation, the tools and the AI to take it off your people. Subscribe to Chat — our private NDIS assistant, live today. Or commission a Specialist Risk Assessment system shaped to your service.
Where the paperwork actually lands
Behaviour support plans. Progress notes. Plan reviews. Incident reports. Session notes. Restrictive-practice reporting at 4:45pm on a Friday. Your practitioners spend hours every week on paperwork instead of direct participant support.
The documentation matters — it drives funding, ensures compliance, supports outcomes. But the volume is unsustainable, and generic AI tools were built for someone else’s industry, on someone else’s infrastructure, with no concept of an NDIS workflow.
How LAIT Solves This
Faster Documentation
Draft progress notes, BSPs, and incident reports in seconds instead of hours. LAIT understands NDIS terminology and document structures.
- Progress notes from dot-point inputs
- BSP drafts with structured frameworks
- Incident reports with guided prompts
Data Stays in Australia
Australian-region cloud infrastructure with strict per-organisation isolation. No data training, no overseas transfers.
- Australian-hosted infrastructure
- AES-256 encryption at rest, TLS 1.2+ in transit
- Full audit trail of every interaction
NDIS-Aware AI
Built with NDIS context from day one. LAIT understands pricing, plan management, compliance requirements, and the language your team uses.
- NDIS pricing and plan questions
- Compliance-aligned document drafting
- Participant file summarisation
Team-Ready
Designed for organisations, not individuals. Manage access, share context, and maintain visibility across your team.
- Role-based access control
- Shared projects and document context
- Team management dashboard
Your Participant Data Stays in Australia
LAIT runs on Australian-region cloud infrastructure with strict per-organisation isolation. Your data never leaves Australia, is never used to train AI models, and is never accessible to other customers. This is the standard that NDIS participant data demands.
Works Alongside the Tools You Already Use
Designed for Your Existing Workflows
LAIT is designed to work alongside the practice management systems NDIS providers already use — including platforms like Lumary, SupportAbility, and Comm.care. Import documents, export completed notes, and keep your team's workflow uninterrupted.
- Import existing templates and documents
- Export completed documentation in standard formats
- Designed to complement, not replace, your current systems
NDIS Provider Questions
Yes. LAIT runs on Australian-region cloud infrastructure with strict per-organisation isolation. Your data is never shared with other customers, never used to train AI models, and never leaves Australia. This is fundamentally different from using consumer AI tools like ChatGPT.
Transparency is best practice. We recommend informing participants that AI assists with documentation. LAIT is a trusted assistant — it doesn’t replace the expertise and experience your practitioners bring. We target enhanced outcomes in reduced timeframes, giving your team more face time with participants.
LAIT assists with drafting BSPs by generating structured content based on your input and organisational templates. The practitioner always reviews, refines, and finalises the document. We’re a trusted assistant — we don’t replace your practitioners’ expertise, we help them achieve better outcomes in less time.
LAIT is designed to align with NDIS Practice Standards. Data handling follows the Australian Privacy Act 1988, and our infrastructure meets the security expectations outlined in the NDIS Quality and Safeguards framework.
Most teams are up and running within a week. Setup includes configuring your environment, connecting your systems, importing templates, and a team training session.
Tell us about your service.
Thirty minutes. We look at how your team actually works, you tell us what’s eating the week, and we tell you honestly whether Chat, a Risk Assessment build, or a bigger conversation is the right shape.