How an engagement actually starts
Three honest ways in.
However we end up working together, it starts with a 30-minute call and a real look at your workflows — not a sales script. Below are the shapes that work the cleanest. Beyond that, talk to us about whatever’s eating your week.
Subscribe
Launch Chat with your team
Our private NDIS assistant, live today. Subscribe and your team is using it inside a week. Fastest way to feel what LAIT does to your work.
Commission a build
Have us design and ship something specific
A Specialist Risk Assessment system is the clearest example, but it is not the only one. If you have a recurring, paperwork-heavy job that is eating your good people, that is the shape of work we are built to take.
Build with us
Shape something new alongside us
We are working on coordination of supports, plan management, behaviour support and allied health practice management — alongside real providers. If you want to be one of the providers shaping how those work, that conversation is open.
We don’t forget our friends.
Organisations who back us early get long-term privileges — not just a launch discount.
Direct line to the product team
The roadmap is shaped by your day-to-day work. No layers, no ticket queue.
Ask, and we answer
Features you need get prioritised and delivered at the pace ground-floor partners deserve.
Preferred terms, locked in
Whatever we agree at the start is what you stay on. We don’t quietly walk it up on you.
Founding-customer recognition
With your permission, your name lives on our story page as someone who helped build this from inside the work.
What we ask of you
- You actually use it. Not “evaluate” — use. In real workflows, with real participants’ work.
- Honest feedback. When something is broken, slow, or wrong, tell us. That is the whole point.
- A willingness to share. Once you have seen something working, talk to other providers about it.
Ready when you are
Tell us about your service.
Thirty minutes. We look at how your team actually works, you tell us what’s eating the week, and we tell you honestly whether Chat, a commissioned build, or a bigger conversation is the right shape.
No demo theatre. No “discovery process.” A real conversation with the person doing the building.
Common questions
No. Chat is a subscription product — we’ll size the seats and the monthly with you on the onboarding call. A Risk Assessment build is scoped per service. Either way, you see the number in writing before you sign anything. A self-serve subscription page is on the roadmap.
Australian NDIS providers, allied health practices, coordinators and behaviour support teams who want to use LAIT in real workflows — not run a four-month evaluation. Small or large, single-site or multi-site. Mindset matters more than headcount.
Your team logs in, drafts notes, runs projects, and tells us what works and what doesn’t. We expect honest feedback when something is broken and a willingness to share what is working with other providers once you have seen it.
For Chat, there is a short onboarding to provision your tenant, connect SSO, and walk your team through the workflows. For a commissioned build, we scope and quote the build itself in writing before anyone signs anything.
No lock-in. Cancel anytime, export your data. We would rather earn the next month than trap you in this one.
When the right organisations are on board. We are not chasing volume. If we say yes to working together, it is because we think we can build something good together.